Trusted Advisor | Spa Management | Wellness Strategist

With over 25 years of experience in the spa and wellness industry, I partner with spa businesses to help them thrive from the inside out. My work sits at the intersection of operational excellence, team development, and guest-centered strategy—creating environments that are both high-performing and deeply intentional.

Throughout my career, I’ve led exceptional teams, revitalized underperforming operations, and implemented wellness strategies that elevate both the guest experience and the bottom line. I bring a calm, collaborative presence to every project, along with a nuanced understanding of what truly makes a spa successful: the people, the systems, and the purpose behind it all.

My approach balances data-informed decision-making with a deep respect for service and human connection. From onboarding and payroll to conflict resolution and guest relations, I ensure each layer of the business reflects a high standard of professionalism, care, and cohesion.

In addition to my leadership experience, I consult with spa businesses to strengthen operations, improve team dynamics, and navigate complex challenges with clarity. I develop tailored SOPs, training programs, and wellness strategies that align with each business’s unique vision and goals.

I am also a recognized specialist in communal bathing, saunas, and contrast therapy. My work in this space is rooted in both honoring time-tested traditions and adapting them for modern audiences. With hands-on experience across concept development, facility management, guest programming, and staff training, I help ensure these offerings are delivered with both authenticity and accessibility.

At the core of my work is a commitment to cultivating respectful, inclusive workplace cultures where teams feel supported and guests feel genuinely cared for. I also offer specialized guidance in creating thoughtful, inclusive experiences for trans and non-binary guests.

Whether you’re refining operations, strengthening your team, or exploring new growth opportunities, I serve as a strategic partner, trusted advisor, and steady presence in your business.

Let’s explore what’s possible for your spa.

• Spa Operations & Consulting

• Communal Bathing and Contrast Therapy Operations

• Strategic Planning & Financial Management

• Budgeting, Payroll, and Benefits Administration

• Staff Onboarding, Training & Development

• Conflict Mediation & Critical Thinking

• Inclusive Guest Relations & Wellness Innovation